🔒 YOUR DATA, YOUR RIGHTS

1bet Privacy Policy – How We Collect, Use and Protect Your Personal Data

At 1bet, your privacy is not an afterthought. This policy explains exactly what personal data we collect when you use the 1bet platform, why we collect it, how it's stored and protected, who we share it with, and what rights you have over it. We've written it in plain, straightforward English so you know exactly where you stand.

Last updated: January 2025 Register Securely at 1bet
1bet

Six Things 1bet Commits to on Your Data

Before getting into the full policy detail, here is what 1bet stands behind when it comes to how your personal information is handled.

Bank-Level Encryption

All data transmitted between your device and 1bet servers is encrypted using TLS (Transport Layer Security). Your login credentials, payment details, and personal information are never transmitted or stored in plain text. The same encryption standard used by Pakistan's major banks protects your 1bet account.

We Never Sell Your Data

1bet does not sell, rent, or trade your personal data to third parties for their marketing purposes. Full stop. The only third parties who ever receive your data are those providing direct services that make your 1bet experience work – payment processors and identity verification services – and only the minimum data necessary.

Data Minimisation

1bet only collects the personal data that is genuinely necessary to operate your account and comply with legal requirements. We do not collect data speculatively or "just in case". If data is no longer needed, we delete it according to the retention schedule described in this policy.

Your Consent, Your Choice

Where 1bet relies on your consent to process data – for example, for non-essential cookies or optional marketing communications – you have a genuine, easy-to-exercise right to withdraw that consent at any time. Withdrawing consent for optional processing will never affect your ability to use your 1bet account.

Access Your Own Data

You have the right to request a full copy of the personal data 1bet holds about you. Your request will be fulfilled within 30 days. Your data will be provided in a clear, readable format. There is no charge for a standard data access request made through 1bet support.

Transparent About Changes

If 1bet ever updates this Privacy Policy in a material way – changing how we use your data, who we share it with, or how long we keep it – we will notify you by email before the change takes effect. You will always know what you're agreeing to before any new processing begins.

SECTION 1

Who We Are

This Privacy Policy applies to the online betting and gaming platform operated under the brand name 1bet, accessible at 1bet-jit.net. Throughout this policy, references to "1bet", "we", "us" or "our" refer to the operator of the 1bet platform. References to "you", "your" or "player" refer to any individual who visits the 1bet website, registers an account, or uses any service offered by 1bet.

1bet is the data controller in respect of the personal data it collects from Pakistani players and website visitors. As the data controller, 1bet determines the purposes for which personal data is collected and the manner in which it is processed. 1bet takes this responsibility seriously and has implemented a range of technical and organisational measures to protect the data of every person who uses our platform.

If you have any question about this Privacy Policy or about how 1bet handles your personal data, contact us at: support@1bet-jit.net. We aim to respond to all privacy-related enquiries within 5 business days.

This policy applies to all 1bet products and services – sports betting, live casino (Andar Bahar, Roulette, Poker), virtual sports, the VIP Club, and all related communications from 1bet.
SECTION 2

What Data We Collect

1bet collects personal data from you in three main ways: information you provide directly, information generated automatically by your use of the platform, and information obtained from third parties for verification purposes.

Information you provide directly:

  • Registration data: Full legal name, date of birth, Pakistani mobile number, email address, and residential address.
  • Identity verification (KYC) documents: CNIC (Computerised National Identity Card) or passport copy; proof of address; and in some cases, proof of payment method ownership.
  • Financial information: Payment method details (Easypaisa mobile number, JazzCash number, NayaPay / SadaPay account, IBFT bank account details, or card details). 1bet does not store full card numbers – card payments are processed via a certified payment gateway.
  • Communications: Records of any Live Chat conversations, email exchanges, or other support interactions with 1bet.

Information generated automatically:

  • Betting and gaming history: All bets placed, game sessions played, amounts staked, outcomes, and bonus usage.
  • Transaction history: All deposits, withdrawals, and internal wallet transfers on your 1bet account.
  • Device and access data: IP address, device type and operating system, browser type, and session timestamps.
  • Cookies and tracking data: See Section 9 for full details.

Information from third parties:

  • Identity verification data from KYC service providers used to confirm the accuracy of the information you have provided to 1bet.
  • Fraud and AML screening data from financial crime prevention services.
1bet
SECTION 3

How We Use Your Data

1bet uses the personal data it collects for the following specific purposes. We do not use your data for any purpose that is not listed here.

Purpose Data Used
Account registration & identity verification Name, DOB, mobile number, CNIC, address
Processing deposits, withdrawals & bet settlements Payment method details, transaction history
Operating the VIP Club and loyalty rewards Betting history, account tier, points balance
Fraud prevention & AML compliance IP address, device data, transaction patterns, identity data
Responsible gaming monitoring & intervention Betting history, session data, self-exclusion status
Customer support Account data, support correspondence history
Platform improvement & analytics Aggregated, anonymised usage data
Marketing communications (with consent) Email address, mobile number, betting preferences

1bet uses anonymised and aggregated data – from which no individual player can be identified – for internal analytics, product development, and reporting. This data is not subject to the same protections as personal data because it cannot be traced back to you.

SECTION 4

Legal Basis for Processing

Every instance of personal data processing by 1bet is carried out on one of the following legal bases:

  • Contract performance: Processing necessary to operate your 1bet account – registration, identity verification, processing bets, and settling withdrawals – is carried out because it is necessary for the performance of the contract between you and 1bet.
  • Legal obligation: 1bet processes certain data (KYC documentation, transaction records) because it is legally required to do so under applicable anti-money laundering and financial services regulations.
  • Legitimate interests: 1bet processes device data and usage patterns to prevent fraud and maintain platform security. This processing is carried out on the basis of 1bet's legitimate interest in protecting the platform and its players from financial crime.
  • Consent: Where 1bet sends optional marketing communications or uses non-essential cookies, it does so only where you have given explicit consent. You may withdraw this consent at any time without affecting your account.
No processing without a lawful basis. 1bet does not process personal data without identifying a valid legal basis first. If you have questions about the basis for any specific processing activity, contact support@1bet-jit.net.
SECTION 5

Who We Share Your Data With

1bet does not sell your personal data. The only circumstances in which 1bet shares your data with third parties are:

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, bank partners for IBFT, and card payment gateways receive the minimum data necessary to process your transactions. These providers are bound by their own regulatory obligations and data protection requirements.
  • Identity verification providers: 1bet uses third-party KYC services to verify the identity documents you provide. These providers receive the document data you submit and return a verification outcome. They do not retain your documents beyond the duration required for verification.
  • Fraud and AML screening services: Transaction data and account behaviour patterns are screened against financial crime databases as required by law. This processing is carried out under 1bet's legal obligation.
  • Technology infrastructure providers: 1bet's platform runs on cloud infrastructure and uses third-party software for certain technical functions. These providers process data only as instructed by 1bet and under contractual data processing agreements.
  • Regulatory and law enforcement authorities: 1bet may be required to disclose account information or transaction records to relevant authorities in response to a lawful request. 1bet complies with all legitimate legal process.

All third-party data processors engaged by 1bet are bound by written data processing agreements that restrict their use of your data to the specific purpose for which it was shared and require them to maintain appropriate security standards.

SECTION 6

Data Storage & Security

1bet takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:

  • TLS encryption: All data in transit between your device and 1bet servers is encrypted using TLS 1.2 or higher.
  • Encrypted storage: Sensitive data – including identity documents and financial information – is encrypted at rest in 1bet's database systems.
  • Access controls: Access to personal data within the 1bet organisation is restricted on a strict need-to-know basis. Staff members only access data relevant to their specific role. All access is logged and monitored.
  • Two-factor authentication: 1bet's internal systems require two-factor authentication for staff access. 1bet also strongly recommends that all players enable two-factor authentication on their own accounts.
  • Penetration testing: 1bet's platform undergoes regular independent security testing to identify and remediate vulnerabilities before they can be exploited.
  • Incident response: In the event of a data security incident that affects your personal data, 1bet will notify affected players promptly and take immediate steps to contain and remediate the breach.
Your responsibility: 1bet cannot protect data that is compromised on your own device. Keep your 1bet password unique and strong, never share it with anyone, and enable two-factor authentication on your account. If you suspect your account has been accessed without your permission, contact 1bet support immediately.
1bet
SECTION 7

Data Retention

1bet does not retain personal data for longer than is necessary for the purpose for which it was collected, subject to any applicable legal obligations requiring longer retention periods.

  • Active account data: Retained for the duration of your account being active at 1bet, plus 5 years following account closure. This is required by AML regulations applicable to online financial services.
  • KYC identity documents: Retained for 5 years from the date of the last transaction on your account.
  • Betting and transaction records: Retained for 5 years from the date of each transaction.
  • Support correspondence: Retained for 3 years from the date of the last message in each support thread.
  • Marketing preferences and consent records: Retained until you withdraw consent, plus 1 year for record-keeping purposes.
  • Website access logs: Retained for 90 days and then automatically deleted.

When data reaches the end of its retention period, it is permanently deleted from 1bet's systems or anonymised so that it can no longer be associated with you. Deletion requests submitted before the natural end of a retention period will be honoured where there is no legal obligation preventing earlier deletion.

SECTION 8

Your Rights Over Your Personal Data

As a 1bet player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at support@1bet-jit.net or via Live Chat. We will respond within 30 days.

Right to Access
Request a copy of all personal data 1bet holds about you, including your betting history, account information, and any documents submitted for KYC.
Right to Rectification
Request correction of any inaccurate personal data 1bet holds about you. If your name, address, or other details have changed, contact support to update them.
Right to Erasure
Request deletion of your personal data where there is no legal obligation requiring us to retain it. Note that regulatory requirements mean some data must be kept for up to 5 years.
Right to Restrict Processing
Request that 1bet restricts processing of your data in certain circumstances – for example, while the accuracy of data you have disputed is being verified.
Right to Data Portability
Request your personal data in a structured, machine-readable format so that you can transfer it to another service provider if you wish.
Right to Object
Object to processing carried out on the basis of 1bet's legitimate interests. If your objection is upheld, 1bet will cease the relevant processing activity.
There is no fee for exercising any of the above rights. 1bet will respond within 30 days of receiving a verifiable request. If a request is particularly complex or voluminous, we may extend this by a further 30 days and will notify you accordingly.
SECTION 9

Cookies & Tracking Technologies

The 1bet website uses cookies and similar tracking technologies to make the platform work correctly, remember your preferences, and help us understand how players use the site so we can keep improving it. Cookies are small data files stored on your device.

1bet uses three categories of cookies:

You can manage your cookie preferences at any time via the cookie settings panel accessible from the footer of the 1bet website. Note that disabling essential cookies will prevent the platform from functioning correctly.

SECTION 10

Children's Privacy

1bet is strictly an adults-only platform. No person under the age of 18 is permitted to register, use, or access any service offered by 1bet. 1bet does not knowingly collect personal data from anyone under 18 years of age.

If 1bet discovers that personal data has been collected from a person under 18 – whether through a registration that bypassed age verification or any other means – that data will be deleted immediately and the associated account permanently closed. All funds in such an account will be forfeited in accordance with 1bet's Terms and Conditions.

If you believe a minor may have registered an account with 1bet, please contact us immediately at support@1bet-jit.net. We take under-age access to gambling platforms extremely seriously and will act on all reports promptly.

SECTION 11

Updates to This Privacy Policy

1bet may update this Privacy Policy from time to time to reflect changes in the law, changes in our data processing activities, or improvements in how we explain our practices. The current version of this policy is always available at 1bet-jit.net/privacy-policy and is marked with a "Last Updated" date at the top of the page.

If any update is material – meaning it changes the type of data collected, the purposes for which data is used, or the third parties with whom data is shared – 1bet will notify registered players by email at least 7 days before the change takes effect. Non-material updates (such as typographical corrections or clarifications that do not change the substance of our practices) may be made without advance notice.

Continued use of the 1bet platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised practices described therein. If you do not agree with any update, you have the right to close your account before the update takes effect.

SECTION 12

How to Contact Us About Privacy

For any question, concern, or request relating to this Privacy Policy or to the personal data 1bet holds about you, please use one of the following contact methods:

  • Live Chat: Available 24/7 on the 1bet website. Fastest response for general privacy queries.
  • Email: support@1bet-jit.net – for formal privacy requests including data access, rectification, erasure, or objection requests. Please include "Privacy Request" in your subject line and your registered 1bet mobile number for account verification purposes.

1bet aims to acknowledge all privacy-related correspondence within 24 hours and to provide a substantive response within 5 business days for general queries and within 30 days for formal data rights requests.

If you are not satisfied with 1bet's response to a privacy concern, you have the right to raise the matter with the relevant data protection authority in your jurisdiction.

Ready to Join 1bet? Your Data Is Safe With Us.

Register your 1bet account today – bank-level security, PKR deposits from Rs 500, and a platform that has been built with privacy and transparency as core principles from day one.

  • TLS encrypted data transmission
  • We never sell your personal data
  • Clear data rights – access, correct, or delete